Microbrasserie St-Pancrace is committed to the complete satisfaction of their customers. If you are not satisfied with your purchase, you can return the products within 30 days of the date of purchase.
How? Before returning merchandise, you must contact us by email at [email protected], indicating in the subject of the email: RETURN OF ORDER #XXXX and making sure to specify your choice between an exchange of the product or a refund.
IMPORTANT: The shipping costs charged when ordering cannot be refunded and the refund will be made upon receipt of the product(s).
The returned product(s) must be in its original packaging, intact and unused, in perfect condition for resale.
The shipping costs for a return are at the customer's expense. We will refuse any package whose transport costs have not been paid. We are not responsible for packages lost or damaged in transit when an item is returned to us.
Products guaranteed against manufacturing defects by the manufacturer can be returned under the same conditions.