Policies

Shipping within Canada is at a flat rate of $15 per order, and free on all purchases of $100 or more before taxes and after applicable discounts. Applicable taxes are governed by each province depending on where the order is coming from. Shipping only available in Canada.

Delivery time is 7 to 10 working days. You will be sent a shipping confirmation email once the order has left our factory. St-Pancrace cannot be held responsible for any delay in delivery. Nor is it responsible for delays caused by circumstances beyond its control or force majeure. Please note that the order could also arrive before the estimated date.  

 

Beer delivery

Beer delivery is not available. Beer orders must be picked up at our factory, located at 110, Boulevard Comeau in Baie-Comeau.

 

Order cancellation

To cancel an order, please contact us as soon as possible at [email] with the following information in the subject line: ORDER CANCELLATION #[insert your order number]. An order which has already been shipped cannot be cancelled.

 

Refusal of delivery, no claim or wrong address

We are not responsible for the following situations: Refusal of delivery, no response to the delivery address after several attempts and unclaimed package at the post office. In these situations, the order will be returned to our factory and additional charges may be applied.